Presented to customs/at a facility

Asked by Okhunter324 | 11/11/2024 8:10:45 PM

My package LZ086022385CN says that it has been “presented to customs” and “Your item has been processed through a facility in ZHENGZHOU, CHINA on November 2, 2024 at 7:46 am.” It has been 9 days - when should get through and make it to the U.S.? Or has tracking just not updated yet?

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

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1 Answer(s)

Daisy | 11/12/2024 1:45:35 AM Reply

Hi Okhunter324,

It's not normal for it. You need to reflect the problem to the seller and require the seller to check it with the customs.

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