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Please I need a clarification about my situation. 1 month no news!

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I posted my parcel via EMS from China to the Philippines on 10/12, and I always receive the same type of tracking updates: Delivered to the carrier for transportation then Returned, remarks: returned after security check. It happened more than 3 times. I feel like my parcel is stuck in Guangzhou, now it has been a month. Is it a common thing? Is the tracking accurate?
Considering that my item is a 24kg luggage of used personal clothes. No brands and nothing new.
Tracking Number: EB730116593CN
Thank you!!!

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

3 Answer(s)

user
Hi Elias K,

It's normal now. There will be update when it arrives in Philippines. You'd better wait for more days to get update.
user
广州市, 【广州国际中心】退回，备注：安检退回= returned, remarks: security check returned
In my tracking, I find this more than 4 times. Do you know what is the reason?
user
Hi Elias K,

It didn't pass the security the check in the past days.

Related Questions

Please I need a clarification about my situation. 1 month no news! (3 replies)

I posted my parcel via EMS from China to the Philippines on 10/12, and I always receive the same type of tracking updates: Delivered to the carrier for transportation then Returned, remarks: returned after security check. It happened more than 3 times. I feel like my parcel is stuck in Guangzhou, now it has been a month. Is it a common thing? Is the tracking accurate?
Considering that my item is a 24kg luggage of used personal clothes. No brands and nothing new.
Tracking Number: EB730116593CN
Thank you!!!

DU9100715412YM (1 reply)

I'm getting in touch because I made a purchase on Aliexpress. After checking the status of the order, it is already in the destination country, but it is marked as delivered, which does not correspond to the truth, and for that reason I am contacting your company, so that you can provide some clarification, about what happened.
I await news.
Best regards.

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Dear courier, my pkg has been under "Held for clearance" status for 1 month and without any news. Could you please give an update? It needs to arrive to destination ASAP.

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