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I opened a dispute on 13 august and aliexpress said i have to wait 10 more days, 10 days are now gone but aliexpress still not making any discussion. I cancel my dispute and open it again today 24 august and AE still says wait for 10 more days. it's been nearly 3 month and buyer protection date suppose to end on 29 august but my product page also says " If your order does not arrive on 2020-09-03" why till 3rd September?
RB970173118SG
Thanks

1 Answer(s)

user
Hi Hussain,

The time is set by AliExpress. They estimate the package should be delivered before Sep. 3. According to the tracking information, it's still in transit to Pakistan and hasn't arrived. You can contact the seller to give you a soluion or wait AliExpress to refund you.

Number: RB970173118SG
Package status: Expired
Country: China -> Pakistan
2020-07-07 05:59, PKKHI, Despatched to overseas
2020-06-02 23:30, HK, Hand over to airline.
2020-06-02 15:13, Information Received
2020-06-02 14:48, Domestic Air Cargo Termina,Shenzhen,China, Depart from facility to service provider.
2020-06-01 22:34, Shenzhen,China, Shipment arrived at facility and measured.
2020-06-01 22:34, Shenzhen,China, 4PX picked up shipment.

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