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Please help

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My package says it's been delivered but it hasn't I cannot contact the seller as on PayPal it gives me no option to contact the seller I try to go on to the website where I purchased the item but it will not let me I cannot get back onto the same website and how do I know what courier Was supposed to deliver it to my house

1 Answer(s)

user
Hi Jess torok,

In normal, if you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require the courier to do a formal trace investigation about where it was delivered to. If the seller doesn't reply you, you can only try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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