Please contact the recipient on the number below
Asked by Gary Stevens |
0
PFW4084801
EK475219952GB,EK475219966GB
[email protected]
You need to contact the recipient Gabriel on 0086-18711080605 he has been trying to contact you for a few days
EK475219952GB,EK475219966GB
[email protected]
You need to contact the recipient Gabriel on 0086-18711080605 he has been trying to contact you for a few days
6 Answer(s)
Gary Stevens
Reply
0
Thank you Daisy - could you try to contact Gabriel on the number I gave to see if you can help to sort out/explain what needs to be done? What are the contact details for customs?
Thank you
0086-18711080605
Thank you
0086-18711080605
Daisy
Reply
0
Hi Gary Stevens,
Sorry, we couldn't contact Gabriel for you. You can let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.
Sorry, we couldn't contact Gabriel for you. You can let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.
Gary Stevens
Reply
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Daisy - thanks - do you have a contact number I can pass to Gabriel to try to get teeters sorted? Thanks
Gary Stevens
Reply
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Message from recipient
Hi Gary
Quick update to you and we finally have progress,today we called the land line 0731-85255016 which was provided as per your email and finally i can speak to a person alive,she passed me a cell number of her colleague and her colleague is in charge of Customs clearance,then we had a phone conversation with the person who is in charge and she told me we have to pay 820RMB as service fee and extra duty(the duty fee remains unknown now),we did not realize that to receive the package from oversea countries would have to pay these costs.We used to receive package from US,Canada via UPS/FedEx and we as recipient pay zero money to receive the package.
Please do you think you can ask your shipping agent to make it Customs Cleared as shipper?
Regards
Gabriel
Please contact them on [email protected]
Hi Gary
Quick update to you and we finally have progress,today we called the land line 0731-85255016 which was provided as per your email and finally i can speak to a person alive,she passed me a cell number of her colleague and her colleague is in charge of Customs clearance,then we had a phone conversation with the person who is in charge and she told me we have to pay 820RMB as service fee and extra duty(the duty fee remains unknown now),we did not realize that to receive the package from oversea countries would have to pay these costs.We used to receive package from US,Canada via UPS/FedEx and we as recipient pay zero money to receive the package.
Please do you think you can ask your shipping agent to make it Customs Cleared as shipper?
Regards
Gabriel
Please contact them on [email protected]
Daisy
Reply
0
Hi Gary Stevens,
I suggest you let the receiver in China to require the customs to return them back to you in this case.
I suggest you let the receiver in China to require the customs to return them back to you in this case.
PFW4084801 and EK475219952GB are processed by the customs now. If it couldn't be released in this week, you need to let the receiver contact the customs to check.
EK475219966GB is waiting for the receiver in China to declare to the customs now. You need to let the receiver to declare to the customs.