Please advise what to do with my parcel

Asked by Vivian Tan | 8/3/2021 1:54:12 AM

Hi, my parcel from UK to China was held at Customs due to incorrect documents according to the tracking website. Please could anyone advise what should I do now? Thank you in advance!

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1 Answer(s)

Daisy | 8/3/2021 9:13:36 PM Reply

Hi Vivian Tan,

You'd better let the receiver in China contact the customs to return it back or provide the correct documents in order to let it released.

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