"Plane has landed" for a month
Asked by cloudymonkey |
0
Tracking number: LR159979452CN
The update has been stuck at "plane has landed" since September 26. Can anyone tell me what happened to it? Is it lost? (FYI I contacted USPS and they told me they haven't received it so I assume it's still with China Post but I don't know how to contact them)
The update has been stuck at "plane has landed" since September 26. Can anyone tell me what happened to it? Is it lost? (FYI I contacted USPS and they told me they haven't received it so I assume it's still with China Post but I don't know how to contact them)
1 Answer(s)
It's not normal. You need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.