Hi Dan,

Plane entered Hong Kong is a wrong translation. It should be flight arrival. To my experience, it's in the middle location now. You'd better wait for more days to get update.

Same problem here, my parcel EV956527588CN stuck at "flight arrival, "plane entered Hong Kong" since 11th February. Looking at the codes of both our parcels (starting with E), these should be express service, but I don't know what happened >.<

Hello,

I have had a package in transit for 20 days. Now for the past few days it says flight arrival in Hong Kong, it seems stuck there. My tracking number is LY667566607CN. Can you please help me find out when I can expect this package.

Thank you!

Hi Shelby,

It's in the US now. USPS should deliver it to you recently.

Number: LY667566607CN
Package status: In transit
Country: China -> United States
2021-03-29 10:16 ISC NEW YORK NY(USPS), Processed Through Facility -> Your item has been processed through our facility in ISC NEW YORK NY(USPS) at 10:16 am on March 29, 2021.
2021-03-10 01:54 Origin Post is Preparing Shipment
2021-03-10 01:54 CHINA, GUANGZHOU EMS, Processed Through Facility
2021-03-09 21:26 CHINA, GUANGZHOU, Processed Through Facility
2021-03-09 17:57 CHINA, Acceptance

Ordered from Alibaba and my tracking order just stopped at arrival in Hong Kong rathers than more details. Anyone has been successful?

Hi Neke,

It may couldn't be tracked after that. You'd better open a dispute from the place you bought it to get refund in time if you couldn't receive it in time.

Hello, my package with tracking number LZ181821704CN has been in transit for 24 days and has been stuck in the "Aircraft entering Hong Kong" status since March 1st. I would like to know where the package is right now. Will it be delivered before March 24th? And is it time to request a refund? I don't think it's fair to treat customers this way. I request an urgent response.