pkg was not delivered

Asked by Joyce Kerr | 9/23/2024 9:12:23 AM

How do I find the carrier name that is to deliver the pkg? Tracking states it was delivered on 9-20-2024 but no pkg was delivered.

You may get the answer from the following articles:

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 9/24/2024 9:15:06 PM Reply

Hi Joyce Kerr,

If it's shipped by China Post by the seller, it will be delivered by the post courier in your country. I suggest you contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation.

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