Hi Silvia,

It's delivered by Royal Mail in UK. You need to contact Royal Mail to ask for a redelivery.

Number: LZ184321680CN
Package status: Undelivered
Country: China -> United Kingdom
2025-03-05 11:56 Trial submission failed (/Customer notified)
2025-03-05 08:13 【GB】Schedule delivery
2025-03-05 00:04 Arrival at the overseas economic transfer bureau
2025-03-04 14:08 Leave the [GB] processing center
2025-03-04 13:09 Arrive at Jidadi Processing Center
2025-03-02 09:39 Arrival at the place of delivery
2025-02-28 19:19 Airplane enters port
2025-02-28 08:09 Airline departure
2025-02-27 14:35 Airplane enters port
2025-02-27 12:50 Airline departure
2025-02-26 15:09 Airline reception
2025-02-26 14:55 Xiamen City, has been sent to the carrier for transportation
2025-02-26 10:21 Xiamen City, emails left [Xiamen International Exchange Bureau] and are being sent to the next station
2025-02-26 09:37 Xiamen City, [Xiamen International Exchange Bureau] has been exported directly
2025-02-26 09:37 Xiamen City, Export Customs/Released
2025-02-25 17:51 Xiamen City, sent to export customs
2025-02-25 14:51 Xiamen City, email arrived [Xiamen International Exchange Bureau]
2025-02-25 10:21 Quanzhou City, the email left [Quanzhou International Exchange Bureau] and is being sent to the next station
2025-02-25 10:21 Quanzhou City, email arrived [Quanzhou International Exchange Bureau]
2025-02-25 08:11 Quanzhou City, Export Customs/Released
2025-02-25 07:10 Quanzhou City, sent to export customs
2025-02-24 22:09 Quanzhou City, emails left [Fujian Provincial Delivery Department Quanzhou City Postal District Center Mail Processing Center] and are being sent to the next station
2025-02-24 22:09 Quanzhou City, mail arrived [Fujian Provincial Delivery Department Quanzhou City Postal District Center Mail Processing Center]
2025-02-24 17:26 Quanzhou City, the email left [Jinjiang International Business Department] and was sent to [Quanzhou City]
2025-02-24 17:25 Quanzhou City, the email has been sorted at [Jinjiang International Business Department] and is ready to be sent
2025-02-24 15:01 Quanzhou City, China Post has collected emails