Hello,
Package is stuck and it’s saying that we need to pay taxes on the package. How do I pay the taxes ? I am in the USA. How do I do this ? Where and how much? Tracking number CA001277020JE china post

What happens to package that is not claimed by paying taxes to China address. This was returned cargo per instructions. CH210430699US.

Greetings! I have two packages coming from Japan to China (RX110103118JP and RX110610914JP) and now they are both in Shenzhen customs for more than a month. I am the receiver as my name is on the airway bill, but the address on the bill is from my P.O. Box in China. I contacted the seller, the carrier and my PO box and none of them can help me. My question is, I live in Chile, can I pay taxes or make a declaration from a distance so that my packages are delivered from customs? Or what other option can I have? The salesperson in the Japan store gave me this contact number 0755-2675-6110, I don't know how to call from where I am because I don't speak Chinese. Please, I beg your help and advice because I am alone in this.