Parcels no update 8 weeks

Asked by Maria | 6/8/2020 8:48:40 PM

LH719035116CN
LH719035028CN
Hi I have 2 parcels to Australia and it is stuck in cleared awaiting international departure. This status was updated twice. I don't understand what is happening. Is it by air or sea? Are there no flights to Australia?

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

What Are the Reasons That Cause the Loss of Parcels?

How to Send Parcels to Foreign Countries by China Post

3 Answer(s)

Daisy | 6/8/2020 11:47:14 PM Reply

Hi Maria,

There is few flight to Australia that makes them delayed. To my experience, it should be reached in this month. You'd better wait for more days to get update. If you couldn't receive them within the promised time, contact the seller to give you a solution in time.

Maria | 6/9/2020 2:06:54 PM Reply

Hi the seller advised there will be delayed shipping which I am ok with. I'm concerned the parcel is going to be lost in transit since it has been so long

Raaj101 | 12/21/2020 11:28:31 AM Reply

Hi there, I have had no update on my package since stating 'flight arrived'
My tracking number is EB734126565CN.
Could you please help me

Kind regards

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