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Parcel with no updates

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Hi

Can anyone help me with the status of my parcel. It's been stuck without an update since 21/04.
Tracking number: EB763896778CN
Delivery to: United Kingdom
Posted: 21th April 2022

Thanks

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4 Answer(s)

user
Hi Somebody New,

It's in the middle transit station now. You'd better wait for more days to get update. There will be update when it arrives in UK.

Number: EB763896778CN
Package status: In transit
Country: China -> United Kingdom
2022-04-25 22:30 Transit station transit
2022-04-25 20:30 The plane entered the port
2022-04-25 05:30 Airline departure
2022-04-22 19:37 Zhengzhou City, has been handed over to carriers for transportation
2022-04-22 17:51 Airlines receive
2022-04-22 13:07 Zhengzhou City, Leave 【Zhengzhou International Mail Processing Center】,Next Stop【Zhengzhou International Mail Exchange】
2022-04-21 18:06 Zhengzhou City, [Zhengzhou International Mail Processing Center] has been exported directly
2022-04-21 17:01 Zhengzhou City, Arrived at 【Zhengzhou International Mail Processing Center】
2022-04-21 15:00 Zhengzhou City, Leave 【Jingkaidong Sales Department】,Next stop【Zhengzhou International】
2022-04-21 11:11 Zhengzhou City, [Jingkaidong Business Department] has been received and sent
user
Thanks Daisy. How long is it expected to be in transit for? This was Ems 10-15 working days, but it hasn't moved or been updated since 25th April (12 working days). When should I request the dispatcher to investigate if the parcel is lost?

Thanks
user
Hi Somebody New,

If it couldn't be delivered in two months, it may be lost. Then, you need to request the dispatcher to investigate if the parcel is lost.
user
Hi Daisy,

I wanted to check if there has been any further updates on my parcel? It has been on the same stage since 25/04. Do you think it might be lost?

Thanks

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