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Parcel tracking stuck since 9th January

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I ordered a parcel which seems to have got stuck or lost. From your tracking service I can see the last update was 9th January. This is over the 3-60 day expectation. Are you able to give me and further information on this please and let me know when I am due to receive my parcel. Thanks

2 Answer(s)

user
My tracking number is LB012846478CN
user
Hi Tony,

There is no update for it after Jan.9. It may be delayed or lost. You need to contact the seller to reflect the problem and let the seller give you a solution in time.

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