Parcel tracking has NOT been updated for more than 2 weeks

Asked by Dabin Wang | 8/24/2021 6:12:02 AM

My parcel tracking has NOT been updated for more than 2 weeks. Can you check if it is any shipping problem?
Tracking No.: LX811523331CN
Thanks!

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1 Answer(s)

Daisy | 8/24/2021 8:05:45 PM Reply

Hi Dabin Wang,

It's delayed in Shanghai now. You'd better wait for more days to get update. If it's stuck there for a long time, you need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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Hi.
I have a parcel currently in your system and was looking for an update.
I ordered the parcel over 3 weeks ago and was told it would arrive within those 3 weeks.
The current status of my parcel is ‘Shipment leaves processing center ’ this was updated 8 days ago and I’ve had nothing at all since. The seller doesn’t seem to understand what I am asking him and as told me multiple different (clearly made up) locations for where my parcel is.
Could you please inform me of where exactly my parcel is and how long roughly until it arrives at my door.
The parcel number is : AT017120665CN