Parcel stuck in Vancouver
Asked by Josee |
0
Hello
I am seeing my parcel RG005858334CN as shipped and arrived in vancouver, Canada however stuck there for over a month and Canada Post is not able to see anything and the seller is not providing any details or update.
Could you please help assist as I reside in Quebec and not vancouver
Please provide with update.
Thank you for your assistance
I am seeing my parcel RG005858334CN as shipped and arrived in vancouver, Canada however stuck there for over a month and Canada Post is not able to see anything and the seller is not providing any details or update.
Could you please help assist as I reside in Quebec and not vancouver
Please provide with update.
Thank you for your assistance
You may get the answer from the following articles:
1 Answer(s)
It's not normal for it. You need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.