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Parcel stuck in local sorting centre for over 6 weeks. Help please?

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My parcel tracking number is: AQ899780598CN
It is apparently stuck at local sorting centre for over 6 weeks. Australia post have no knowledge of it and can only get info from tracking websites. What should I do please?

1 Answer(s)

user
Hi Parcel CN,

It has been stuck at the local sorting centre of Australia since March 1. You need to contact the seller to give you a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back.

Number: AQ899780598CN
Package status: In transit
Country: China -> Australia
2021-03-01 04:27 AUSTRALIA, local sorting centre, arrival australia, local sorting centre
2021-02-25 20:34 Hong Kong, leaving Hong Kong, China
2021-02-25 19:37 Shenzhen, leaving Shenzhen, China
2021-02-25 14:10 Shenzhen, arrival in Shenzhen, China
2021-02-24 16:55 Zhuhai City, leave the International Business Branch, the next stop (Shenzhen International)
2021-02-24 14:30 Zhuhai City, "International Business Branch" has been sent

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