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Parcel stuck in Guangdong after "Shipment leaves processing center"

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Hello dear Support,
i would like to ask you if you can help me with my parcel. The last tracking update is from the 29th August. After that there was no update since. Do you have further information about my package and the delay? I hope it is not lost...
Thank you in advance.

Greetings
Tobias Maier

1 Answer(s)

user
Hi Tobias Maier,

It's normal to see there is no update for a week. It's in transit and there will be update after it arrives in your country. You'd better wait for more days to see.

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Parcel stuck in Guangdong after "Shipment leaves processing center" (1 reply)

Hello dear Support,
i would like to ask you if you can help me with my parcel. The last tracking update is from the 29th August. After that there was no update since. Do you have further information about my package and the delay? I hope it is not lost...
Thank you in advance.

Greetings
Tobias Maier

What does this mean (1 reply)

Shipment leaves processing center, Dongguan, Guangdong, how long before I receive my package ? Tracking number AT366715730CN

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