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Parcel stuck in customs

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My parcel LZ487229965CN has bin stuck in customs since december 2020. Thats 5 mounths. Is there any way i can pay taxes or get to know the reason why the parcel is beeing held? The seller no longer exists so I can not contact Them unfortunately.

1 Answer(s)

user
Hi Nettan,

It's stuck at the customs and needs the sender to declare. You couldn't do that. If the seller doesn't reply you, you can ony try to contact your bank or visa company to ask for a charge back.

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