Parcel stuck in customs

Asked by Sarah | 4/13/2021 1:48:37 AM

Hi,

I sent a parcel in December and its been stuck in Xiamen customs since 21st January. How do I email and find out why? Tracking number RN007552048GB

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

Why is my package stuck in transit for so long?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 4/13/2021 5:32:10 AM Reply

Hi Sarah,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs around Jan.21. If no, let him call China customs service number 12360 to check.

Related Questions

Parcel stuck at customs (0 reply)

Hello - my parcel has been stuck at customs clearance in sierra leone for 10+days. Do you have any updates? I know customs here can be slow, so wanted to check you were delivering it all the way to the final destination, otherwise it might be stuck in customs forever. Thank you.

Stuck in customs (1 reply)

Please inform me why my parcel with tracking number RE899374175GR is stuck in customs. My parcel is stuck from 25 February 2022. How long and i have to wait to deliver my parcel to the final destination? if you do not intend to deliver my parcel why do not you return it to me?

I sent a parcel to China it’s says it’s stuck in customs (0 reply)

My parcel is stuck in customs can someone track it or direct to its address? EJ317922015AU
It’s been stuck in customs for 3 days now