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Parcel Stuck in Customs

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Hi,
My parcel has been showing the status "SHENZHEN (CN), Item received into Customs for clearance" since 4th Oct and it is now 4th Nov. Any reason for the delay and can you advise when the parcel will arrive at its destination?

Tracking number EY106388555AU

1 Answer(s)

user
Hi Philly,

The latest tracking information shows it's in the process of customs clearance now. You'd better let the receiver in China call the customs to check it as soon as possible.

Number: EY106388555AU
Package status: In transit
Country: Australia -> China
2020-10-12 11:02, Shenzhen, is in the process of customs clearance
2020-10-05 09:14, Shenzhen, pending the recipient to declare to the customs
2020-10-04 15:53, Shenzhen, sent to the import customs
2020-10-04 09:03, Shenzhen, to reach the Shenzhen Swap Bureau (transit)
2020-10-04 05:11, Guangzhou City, leaving the Guangzhou International Center, the next stop , Shenzhen Exchange Bureau (transit)
2020-09-10 18:51, Melbourne, leaving the Overseas Export Swap Bureau (not yet arriving at China Post)
2020-09-09 15:04, Melbourne, to the Overseas Export Swap Bureau

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