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Parcel stuck in customs

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Hi my parcel was sent from U.K. back to China, received at customs Hangzhou on 8th March 2023 but has not moved since then. Can you please advise when it is likely to be clear if customs, tracking number:
RY281515239GB

1 Answer(s)

user
Hi Joanne hanes,

It's waiting for the receiver in China to pay the tax to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check and pay.

Number: RY281515239GB
Package status: In transit
Country: United Kingdom -> China
Destination:
2023-03-09 13:10 Hangzhou City, waiting for users to pay taxes
2023-03-08 15:56 Hangzhou City, leave [Hangzhou International Exchange Bureau], next stop [Zhejiang Hangzhou Customs Broker] (via transfer)
2023-03-08 13:56 Hangzhou City, Customs Clearance, Hangzhou City, Customs Clearance Progressing
2023-03-07 08:31 Hangzhou City, sent to the import customs
2023-03-07 08:14 Hangzhou City, Arrive at [Hangzhou International Exchange Bureau] (via transfer)
2023-03-07 03:56 Shanghai, leave [Shanghai International Exchange Bureau], next stop [Hangzhou International Exchange Bureau] (via transfer)
2023-03-07 00:25 Shanghai, Arrive at [Shanghai International Exchange Bureau] (via transfer)
2023-02-25 15:50 Delivered to the carrier
2023-02-24 17:13 Leave the overseas export exchange bureau (has not yet arrived at China Post)
2023-02-24 17:13 Arrive at the Overseas Export Exchange Office
2023-02-01 15:00 United Kingdom, [United Kingdom] received
2023-02-01 10:56 United Kingdom, [United Kingdom] received
Origin:
2023-03-08 05:56 HANGZHOU, Your item is currently with Customs in the destination country
2023-03-07 00:31 HANGZHOU, China, Your item is currently with Customs in the destination country
2023-03-07 00:30 31000001, China, Item received at Sorting Office
2023-03-03 07:51 SHANGHAI, China, Item Received
2023-02-24 17:13 LANGLEY HWDC IPS, Item Leaving the UK
2023-02-24 17:13 LANGLEY HWDC IPS, Item Received by Royal Mail
2023-02-08 19:06 PSC Milton Keynes, Item Received
2023-02-02 20:40 PSC Milton Keynes, Item Received
2023-02-02 20:40 PSC Milton Keynes, Item Received
2023-02-02 20:40 PSC Milton Keynes, Item Received
2023-02-01 20:25 Sheffield MC, Item Despatched to Heathrow Worldwide DC
2023-02-01 14:29 Sender preparing item
2023-02-01 10:56 Cantley Post Office [DN4 6JG], Accepted at Post Office.

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