Parcel stuck in Canada since March?

Asked by Sam | 5/17/2021 11:44:11 AM

My parcel UJ880831664CN arrived in Toronto on March 30. It still hasn't been delivered - why is it stuck?

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

What Are the Reasons That Cause the Loss of Parcels?

I sent the package back to China and it's stuck at the customs. What should I do?

3 Answer(s)

Daisy | 5/20/2021 6:19:02 PM Reply

Hi Sam,

It's sent by using China Post Ordinary Small Packet Plus which is a cheap service of China Post. China Post doesn't provide tracking service for it after it arrives in Toranto. So, you can't get more update after March 30. It usually takes about 60-90 days to be delivered. If you couldn't get it in time, contact the seller to give you a solution.

Sam | 5/20/2021 6:26:39 PM Reply

60-90 days since its been shipped? My package was shipped in Jan 2021, its May now. Its been 120 days+

Daisy | 5/20/2021 6:35:19 PM Reply

Hi Sam,

So, it's not normal. You need to contact the seller to give you a solution as soon as possible.

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