parcel stuck for 76 days

Asked by masera Damba | 3/14/2023 9:22:34 AM

ag351353186cn

Can you please check why my parcel is stuck. Correct delivery address is
14 dewberry close
St marys Island
Chatham
ME43HN
Kent

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

What Are the Reasons That Cause the Loss of Parcels?

I sent the package back to China and it's stuck at the customs. What should I do?

1 Answer(s)

Daisy | 3/14/2023 7:41:21 PM Reply

Hi masera Damba,

You need to contact the seller to ask for the new tracking number in UK. Then, use the number to check with Royal Mail about how to get it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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