Parcel stuck at ShenZhen custom and recipient has not been contacted !!!!!!

Asked by rebecca | 8/20/2020 10:03:21 PM

Hi, I have a parcel (EJ259134793AU) that has been held at Shenzhen custom since 6 August 2020. It seems that it is awaiting for recipient to pay tax, but the recipient has not been contacted till now. Could you help me check please.

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

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I sent the package back to China and it's stuck at the customs. What should I do?

1 Answer(s)

Daisy | 8/23/2020 12:04:19 AM Reply

Hi rebecca,

It needs the recipient to declare to the customs now. If the recipient doesn't do so, it will be returned back later.

Number: EJ259134793AU
Package status: In transit
Country: Australia -> China
2020-08-06 14:17, Shenzhen, to be declared to the customs.
2020-08-06 11:37, Shenzhen, sent to the import customs.
2020-08-06 08:28, Shenzhen, arrived at the Shenzhen Swap Bureau (by transfer)
2020-08-06 05:31, Guangzhou City, leave the Guangzhou International Center, the next stop , Shenzhen Swap Bureau (through transfer)
2020-07-30 00:25, Brisbane, Leaving The Offshore Export Swap Bureau (not yet arriving at China Post)
2020-07-29 22:02, Brisbane, arriving at the Offshore Export Swap Bureau.

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