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Parcel Stuck at "Item held by export Customs/Security"

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My parcel is stuck here since 11/18/2023 6:09 PM
Item held by export Customs/Security

can you help me with this?

4 Answer(s)

user
Hi Luca,

In this case, you need to contact the seller to reflect the problem and the seller should contact the customs to solve the problem for you.
user
The Seller told me 2 days ago, that customs is waiting for the right flight. But the status still didn’t change
user
This is the tracking number: CY018955992CN
Can you give me any insides about this ?
user
Hi Luca,

It was released on Nov. 26.

Order number: CY018955992CN
Package status: In transit (10 days)
Country: China -> Germany
2023-11-26 14:15 China VR, Release of the shipment in the country of origin
2023-11-18 18:09 China VR, Additional inspection in the country of origin
2023-11-18 10:19 China VR, Customs processing in the country of origin.
2023-11-17 16:01 China VR, Parcel center of origin.
2023-11-26 14:15 Qingdao City, Export Customs/Release
2023-11-18 18:09 Qingdao City, Export Customs/Retention for Inspection
2023-11-18 10:19 Qingdao City, sent to export customs
2023-11-18 10:18 Qingdao City, the mail arrives at the [Qingdao International Processing Center] and is about to be sorted
2023-11-18 06:45 Qingdao City, mail leaves [Qingdao Post District Central Aviation Center] and is being sent to [Qingdao International Processing Center]
2023-11-18 05:15 Qingdao City, Mail arrives at [Qingdao Post District Central Aviation Center] and will be sorted soon
2023-11-18 01:26 Weifang City, mail leaves [Weifang Post District Center Mail Processing Center] and is being sent to [Qingdao Post District Center Aviation Center]
2023-11-17 20:22 Weifang City, The mail has been sorted and ready to be sent out at the [Weifang Postal District Center Mail Processing Center].
2023-11-17 19:27 Weifang City, the mail arrives at the [Weifang City Post District Center Mail Processing Center] and is about to be sorted
2023-11-17 18:12 Weifang City, the mail left [Changle County] and is being sent to [Weifang Center]
2023-11-17 18:12 Weifang City, the mail has been sorted and ready to be sent out at the [Changle County Yanyu Investment Department].
2023-11-17 16:01 Weifang City, China Post has received mail
2023-11-17 15:07 Weifang City, According to the requirements of the EU Customs, your mail is under pre-customs (from October 2, 2023, all air cargo mail entering the EU needs to be pre-checked)

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