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Parcel stuck at Hangzhou

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Hello,
My parcel with tracking EP460331181NZ has arrived in China but hasn't moved from Hangzhou postal centre since 3 November. Please advise how to contact centre for delivery.

1 Answer(s)

user
Hi Qun Cai,

It's waiting for the receiver in China to submit declaration materials to the customs now. You'd better also notice the seller to submit. Or, it couldn't be released.

Number: EP460331181NZ
Package status: In transit
Country: New Zealand -> China
Destination:
2024-11-05 09:23 Hangzhou City, waiting for the recipient to submit declaration materials to the customs, [Hangzhou City, Zhejiang Province Customs Broker], Tel: 0571-86896573/86896576
2024-11-04 15:55 Hangzhou City, the mail leaves [Hangzhou International Exchange Bureau]
2024-11-02 19:20 Hangzhou City, the email has left [Hangzhou Dajiangdong Packaging Workshop] and is being sent to the next stop.
2024-11-02 09:02 Hangzhou City, the mail arrived at [Hangzhou Dajiangdong Packaging Workshop]
2024-11-01 12:38 Shanghai, the email has left [Shanghai International Exchange Bureau] and is being sent to the next stop.
2024-11-01 10:33 Shanghai, the mail arrived at [Shanghai International Exchange Bureau]
2024-11-01 03:51 Shanghai Municipality, retained by the Import and Exchange Bureau
2024-10-30 13:37 Sent to carrier
2024-10-30 02:04 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
2024-10-26 09:48 Arrive at the Overseas Export and Exchange Bureau
2024-10-25 13:58 【NZ】Received
Origin:
2024-11-03 12:49 China,Hangzhou, Held for clearance, Your item is currently being held for clearance
2024-11-03 12:49 China,Hangzhou, With border agency, Your parcel is with overseas border agencies for processing.
2024-11-01 03:51 China,Shanghai, International arrival, Your item has arrived at its country of destination
2024-11-01 03:51 China,Shanghai, Processing at international depot, The item is being held at the international gateway for further processing prior to delivery. The recipient may be contacted to facilitate delivery arrangements if required Insufficient / incomplete / incorrect documentation. - Item held; waiting for further action/information.
2024-10-31 22:28 China, In transit with airline, Your item is being transported by the airline to its overseas destination
2024-10-31 16:47 China, In transit with airline, Your item is being transported by the airline to its overseas destination
2024-10-31 16:47 China, In transit with airline, Your item is being transported by the airline to its overseas destination
2024-10-31 15:09 China, In transit with airline, Your item is being transported by the airline to its overseas destination
2024-10-31 09:40 Singapore, In transit with airline, Your item is being transported by the airline to its overseas destination
2024-10-31 01:03 Singapore, In transit with airline, Your item is being transported by the airline to its overseas destination
2024-10-31 00:03 Singapore, In transit with airline, Your item is being transported by the airline to its overseas destination
2024-10-30 18:02 New Zealand, In transit with airline, Your item is being transported by the airline to its overseas destination
2024-10-30 18:02 New Zealand, In transit with airline, Your item is being transported by the airline to its overseas destination
2024-10-30 15:28 New Zealand, In transit with airline, Your item is being transported by the airline to its overseas destination
2024-10-30 02:04 New Zealand,Auckland, International departure, Your item has been processed and cleared for transit to its country of destination
2024-10-26 09:48 New Zealand,Auckland, Processed at outbound depot, Your item has arrived at the outbound mail centre and is being prepared for sending overseas
2024-10-25 13:58 Rotorua (Rotorua Amohau St), Picked up/Collected, Your item has been collected and is in transit to the outbound mail centre
2024-10-25 13:58 Rotorua (Rotorua Amohau St), Picked up/Collected, Your item has been collected and is in transit to the outbound mail centre

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Hello,
My parcel with tracking EP460331181NZ has arrived in China but hasn't moved from Hangzhou postal centre since 3 November. Please advise how to contact centre for delivery.

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