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Parcel stuck?

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Hello! Please help me with tracking: EB731566846CN
I don’t understand why it hasn’t gone to the airport for dispatch. Tracking says: Guangzhou City, leave the Guangzhou International Center, the next stop "Provincial International Baiyun Business Department"

What does this mean?

1 Answer(s)

user
Hi Malfab,

It didn't pass the customs check and was returned back to the seller and the seller has got it on Nov.7. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Number: EB731566846CN
Package status: Alert
Country: China -> United Kingdom
2020-11-07 13:03, Guangzhou City, return to the proper cast
2020-11-07 12:23, Guangzhou City, "Provincial International Baiyun Business Department" arrangement delivery, delivery: Luo Zheng, tel: 18929548751, the Ministry of Touting: 020-36515496
2020-11-07 11:17, Guangzhou City, arrived at the "Provincial International Baiyun Business Department"
2020-11-06 09:01, Guangzhou City, leave the Guangzhou International Center, the next stop "Provincial International Baiyun Business Department"
2020-11-06 05:33, Guangzhou City, import customs release
2020-11-02 18:10, Guangzhou City, Arrive at Guangzhou International Center
2020-11-02 17:46, Guangzhou City, leave the "Provincial International Dongshan Business Department", the next stop (Guangzhou International)
2020-11-02 16:57, Guangzhou City, "Provincial International Dongshan Business Department" has been received and sent

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