Parcel stuck
Asked by Antonio |
0
Hello, it's been 10 days since my package has been stuck in DongGuanShi (labelled "departure from processing center DongGuanShi") and the seller hasn't been able to provide me with any information about it. I would like information regarding this. The tracking code is AT341640134CN
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3 Answer(s)
Antonio
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0
I already notified the seller 4/5 days ago, and they contacted China Post (or at least claimed to). Their responses were:
"Shipping in the next two days".
Then I asked them what they meant and they replied "This is still on the way".
At that point, I asked if the package was stuck in DongGuanShi and they didn't respond. That's why I contacted you, to find out more.
What can I do now?
"Shipping in the next two days".
Then I asked them what they meant and they replied "This is still on the way".
At that point, I asked if the package was stuck in DongGuanShi and they didn't respond. That's why I contacted you, to find out more.
What can I do now?
Daisy
Reply
0
Hi Antonio,
You'd better wait for more days to get it. It's in Italy now.
Order number: AT341640134CN
Package status: In transit (15 days)
Country: China -> Italy
2024-03-11 15:18 Hub Nord, express delivery processing center [IT Bari Hub Nord]
2024-03-11 14:47 Hub Nord, destination transfer【Hub Nord】
2024-02-27 09:58 Dongguan City, the express shipment leaves the processing center [Dongguan City]
2024-02-27 09:41 Dongguan City, Express Shipment Arrival Processing Center [Dongguan City]
2024-02-26 17:18 Dongguan City, the email has left [International Sales Department directly under Dongguan International Company] and is being sent to [Guangshang Center]
2024-02-26 17:18 Dongguan City, the mail has been sorted at [International Sales Department directly under Dongguan International Company] and is ready to be sent out
2024-02-26 16:41 Dongguan City, China Post has received the mail
You'd better wait for more days to get it. It's in Italy now.
Order number: AT341640134CN
Package status: In transit (15 days)
Country: China -> Italy
2024-03-11 15:18 Hub Nord, express delivery processing center [IT Bari Hub Nord]
2024-03-11 14:47 Hub Nord, destination transfer【Hub Nord】
2024-02-27 09:58 Dongguan City, the express shipment leaves the processing center [Dongguan City]
2024-02-27 09:41 Dongguan City, Express Shipment Arrival Processing Center [Dongguan City]
2024-02-26 17:18 Dongguan City, the email has left [International Sales Department directly under Dongguan International Company] and is being sent to [Guangshang Center]
2024-02-26 17:18 Dongguan City, the mail has been sorted at [International Sales Department directly under Dongguan International Company] and is ready to be sent out
2024-02-26 16:41 Dongguan City, China Post has received the mail
There is no tracking information after Feb. 27. It may be lost or delayed due to some reason. You need to require the seller to open a dispute to China Post to further check it and give you a reply.