Parcel status stuck at "Transferring at transfer station""

Asked by felipealmg22 | 10/4/2024 9:44:52 PM

Hi, I recently ordered something from Aliexpress and it was shipped via China Post SAL parcel. My parcel's status is currently stuck at "Transferring at Transfer Station" for almost a month now. My parcel number is CY023819796CN, any help is appreciated. Thanks!

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

What Are the Reasons That Cause the Loss of Parcels?

I sent the package back to China and it's stuck at the customs. What should I do?

1 Answer(s)

Daisy | 10/8/2024 2:29:54 AM Reply

Hi felipealmg22,

It's sent by a slow way of China Post. China Post doesn't provide full tracking service for it. You may couldn't get update after September 8. It usually takes about 60-90 days to be delivered. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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