Hi KhanVict,

You need to contact the receiver in China to submit customs declaration materials or go through return shipping procedures. China customs still needs the submition.

Order number: EB047268302GB
Package status: In transit (19 days)
Country: UK -> China
2024-09-19 16:20 Zhengzhou City, you need to submit customs declaration materials or go through return shipping procedures
2024-09-19 06:02 Zhengzhou City, the mail has left [Zhengzhou Distribution Center] and is being sent to the next stop.
2024-09-18 20:49 Zhengzhou City, the mail arrives at [Zhengzhou Distribution Center]
2024-09-17 19:47 Shanghai, the email has left [Shanghai International Exchange Bureau] and is being sent to the next stop.
2024-09-17 14:16 Shanghai, the mail arrived at [Shanghai International Exchange Bureau]
2024-09-17 12:48 Shanghai Municipality, retained by the Import and Exchange Bureau
2024-09-13 08:21 Sent to carrier
2024-09-13 04:13 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
2024-09-13 04:12 【GB】Received
2024-09-19 09:20 Your item is currently with Customs in the destination country
2024-09-19 02:42 ZHENGZHOU EMS, China, Your item is currently with Customs in the destination country
2024-09-17 05:48 SHANGHAI EMS, China, Item Received
2024-09-13 04:13 LANGLEY HWDC, Item Leaving the UK
2024-09-13 04:12 LANGLEY HWDC, Item Received by Royal Mail
2024-09-12 20:35 Romford MC, Item Despatched to Heathrow Worldwide DC
2024-09-12 15:12 Barking DO, Item Collected
2024-09-11 10:16 Sender preparing item