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Parcel sent elsewhere

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Hello my parcel for some reason says it’s sitting somewhere safe in Darwin NT and my name is Brenton and I live in 104 Chifley st Smithfield nsw 2164 Australia my contact phone number is 061466072656 and it is a Samsung phone I have waited for almost a month now and so just wondering why my parcel was delivered to NT darwin Australia and left in a safe spot in Darwin and not sent to the address I’ve requested which is 104 Chifley st 2164 Sydney nsw Australia in my name Brenton sparrow

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2 Answer(s)

user
Hi Brenton sparrow,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Australia Post to reflect the problem and check it for you as soon as possible. You need to require the seller give you a solution (refund you or send one again to you) if you couldn't get it at last.
user
Thankyou so unchanged..will do

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