If you don't get it, you need to contact the seller to ask for the new tracking number in your country. Then, use the number to check with your local post courier about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
Hello, please help me I sent a parcel from the United Kingdom Tracking Number: RU744750072GB and when I track it on China Post it says it has been delivered, however the person the parcel is for tells me they have not received it Could you please provide me with more information to prove the parcel has been received Thank you Janice
I HAVE DONE A TRACK AND TRACE ON MY PARCEL LO828288561CN WHICH SAYS IT WAS DELIVERED TO MY VILLAGE ON 9TH MAY 2020 BUT WE HAVE NEVER RECEIVED - THIS WAS MY WIFES BIRTHDAY AND WE ARE IN ISOLATION AND HAVE RECEIVED NO PACKAGE - THIS IS VERY EXPENSIVE TREAT FOR MYSELF AS I AM A PENSIONER AND I WOULD LIKE TO KNOW WHERE IT WAS DELIVERED TOO AS NEITHER MYSELF OR WIFE HAVE SIGNED FOR THIS - PLEASE HELP ME AS I AM NOT REALLY COMPUTER LITERATE -
My tracking info for my parcel said it was delivered on the 15th of august, but I never received it. How do I find out where my parcel was actually delivered to/if it needs to be picked up somewhere, or if it was just stolen? Tracking number: AQ001712427CN
If you don't get it, you need to contact the seller to ask for the new tracking number in your country. Then, use the number to check with your local post courier about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.