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parcel says delivered but i havent received anything (not a small package)

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im supposed to have received my large parcel (a dressing table pre-built) and i havent received anything, says delivered at 12:35 december 3rd.
please let me know what i should do and how i can get this issue revolved ASAP

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2 Answer(s)

user
I ordered nike boots on 26th April 2024. Status says order delivered 20th May 2024 but I haven't received anything and have checked with neighbours. Where is my order,????
user
Hi Grainne Haran,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation about where it was delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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