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Parcel returned to China by customs

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Hi,
I tried to get a parcel delivered from China to France (a few old journals for research), but it was returned to the retailer after being stopped in customs - I had my phone number and email address written on the parcel, but didn't receive any additional warning, so I don't exactly know what happened. My tracking number is the following: CP390953142CN.
Thanks a lot,

3 Answer(s)

user
Hi Fenglifaguo,

It didn't pass the security check and has been returnd back to the seller on March 30. You need to contact the seller as soon as possible to get a soluion (refund you or send one again to you in a different way).

Number: CP390953142CN
Package status: Delivered (22 Days)
Country: China -> France
2020-03-30 16:54, Zhenjiang City, signed, I signed: Elie Lafon, delivery officer: Wang Zhi, tel: 18505240229
2020-03-30 13:39, Zhenjiang City, Peace Road Delivery Department arranged delivery, delivery officer: Wang Zhi, Tel: 18505240229, TROLLER Tel: 0511-852221227
2020-03-30 13:14, Zhenjiang City, arriving at the Peace Road Delivery Department
2020-03-30 12:14, Zhenjiang City, leaving the Central Bureau of Zhenjiang Post District, the next stop , Peace Road Delivery Department
2020-03-29 00:15, Zhenjiang City, to the Central Bureau of Zhenjiang Post District
2020-03-28 23:09, Nanjing City, leaving the "Nanjing Central Bureau Mail Processing Center", the next stop " Zhenjiang Post District Center Bureau" (via transfer)
2020-03-28 14:00, Nanjing, Import Customs Release
2020-03-28 13:48, Nanjing, sent to import customs
2020-03-27 11:22, Nanjing, arriving at the "Nanjing Central Bureau Mail Processing Center" (via transfer)
2020-03-26 14:13, Beijing, leaving Beijing East Station, the next stop , "Nanjing Central Bureau Mail Processing Center" (via transfer)
2020-03-25 15:07, Beijing, Import Customs Release
2020-03-24 16:04, Beijing, Beijing International Mail Processing Center return, note: security return
2020-03-24 14:26, Beijing, Beijing International Mail Exchange Station Returned
2020-03-15 02:39, Beijing, delivered to air transport
2020-03-15 02:39, Beijing, delivered to air transport
2020-03-14 14:49, Beijing, Beijing International Mail Processing Center has been exported directly sealed
2020-03-14 03:12, Beijing, arriving at Beijing Terminal (via transfer)
2020-03-12 14:31, Nanjing, leaving the Nanjing Aviation Processing Center, the next stop , Beijing Terminal (via transfer)
2020-03-10 15:57, Nanjing, Export Customs/Security Release
2020-03-09 19:44, Nanjing, Export Customs/Security Retention Pending Inspection
2020-03-08 22:08, Nanjing, arriving at the "Nanjing Central Bureau Mail Processing Center" (via transfer)
2020-03-08 21:03, Zhenjiang City, leaving the Zhenjiang Post District Central Bureau, the next stop ," "Nanjing Central Bureau Mail Processing Center"
2020-03-08 17:50, Zhenjiang City, to the Central Bureau of Zhenjiang Post District
2020-03-08 17:10, Zhenjiang City, leaving the Branch of the Railway Station of the Post Town, the next station , Zhenjiang Post District
2020-03-08 14:26, Zhenjiang City, "Zhengjiang Post Station Post Office" has received
user
I sent a 20kg package using SAL from China to Germany. The package was rejected by German customs for having an incomplete declaration form. It is now stuck in Guangzhou at “arrival in Guangzhou.” The tracking number is CP411354518CN.
user
Hi Daffodil,

It was released on March 20. You need to wait for more days to get it.

Number: CP411354518CN
Package status: Alert
Country: China -> Germany
2021-03-20 16:10 Guangzhou City, import customs release
2021-03-20 16:00 Guangzhou City, import customs retained for inspection
2021-03-20 16:00 Guangzhou City, sent to the import customs
2021-03-14 08:08 Guangzhou, the flight arrives
2021-03-14 05:14 Beijing, flights depart
2021-03-11 15:54 Beijing, sent to the import customs
2021-02-23 09:22 Frankfurt, Leaving The Foreign Export Swap Bureau (not yet arriving at China Post)
2021-02-23 09:22 Frankfurt, leave the Frankfurt processing center
2021-02-15 07:13 Germany, Germany has been put in place
2021-02-15 06:03 Germany, to reach the point of self-pick outside the country
2021-02-15 06:02 Germany, to reach the point of self-pick outside the country
2021-02-15 04:26 Germany, arrive at the second-level processing center in Germany
2021-02-15 04:26 Germany, arriving abroad for a transfer
2021-02-13 14:53 Germany, arrive at the second-level processing center in Germany
2021-02-13 14:53 Germany, arriving abroad for a transfer
2021-02-13 03:53 Frankfurt, has completed the customs clearance of the place of sending
2021-02-13 03:53 Germany, leave the "Germany" processing center
2021-02-13 03:52 Germany, overseas import customs release
2021-02-13 01:24 Frankfurt, sent to import customs abroad
2021-02-13 01:23 Frankfurt, arrive at the place of arrival
2021-02-13 01:23 Frankfurt, arrive at the sentage processing center
2021-02-07 13:07 Airlines start shipping
2021-02-07 10:00 The airline receives it
2021-02-06 23:08 Guangzhou City, has been handed over to the carrier transport
2021-02-06 23:08 Guangzhou City, has been handed over to the carrier transport
2021-02-06 21:24 Guangzhou City, to reach the Guangzhou International Exchange Station
2021-02-06 21:23 Guangzhou City, leave the Guangzhou International Center, the next stop (Guangzhou International Exchange Station)
2021-02-06 11:12 Guangzhou City, Guangzhou International Center has been exported directly
2021-02-05 17:38 Guangzhou City, leave the West Embankment Branch of Post Guangzhou City, the next stop (Guangzhou)
2021-02-05 14:50 Guangzhou City, "Guangzhou City, Weiwan District West Di Post Office" has been received and sent

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