Parcel retained in Customs Guangzhou

Asked by AlecTm | 10/14/2021 9:36:29 AM

I had to send my not-working phone back to China to get a refund, but my parcel seems to be retained in Customs as it needs "an invoice" as I can see. What can I do to get the parcel out for destination? Tracking number is RF239304927ES

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