Parcel rejected by China post

Asked by Nouhag94 | 12/2/2016 7:34:26 PM

Hello, could You please Tell me What happens when china post rejects a parcel because it has the wrong address(wrong country). Do they send it back to where it came from or do they deliver it to the right address ?

You may get the answer from the following articles:

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

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3 Answer(s)

Daisy | 12/6/2016 7:06:59 PM Reply

You can contact China Post to tell them your right address. They will deliver it to the address you required. If no one call them and the delivery failed for many times because of the wrong address, it will be returned back to where it comes from.

Nouhag | 12/7/2016 5:13:37 AM Reply

How can I contact them ? When I call they only speak Chinese

Daisy | 12/7/2016 8:46:20 PM Reply

You can call 11185 then press 8 to get English service.

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