Parcel on the wrong flight

Asked by Fernando | 5/5/2021 2:16:44 AM

Hi, my parcel LZ814668009CN shows it is in Japan customs office but it is meant to come to UK.
Can you give me an update on what's going to happen next? The seller said it went to the wrong flight and I have to wait until it goes back to China and then ship it again? How long will that take?

Thank you.

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1 Answer(s)

Hettie | 5/9/2021 11:27:29 PM Reply

Hi Fernando,

It seems that it needs to be transited from Japan. You'd better wait for more days to get update to see if it's normal.

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