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Parcel not Received

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I have not received my parcel purchased on 28th August 2023 Order No A001002 from Hong Kong Arthmen sent via China Post EMS express mail service Technology Tracking No AT009822508CN

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1 Answer(s)

user
Hi Erla,

AT009822508CN was delivered to Queensland Caravonica 4878 on Sep.12. If you don't get it, you need to contact the seller to ask for the new tracking number in Australia. Then, use the number to check with Australia Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AT009822508CN
Package status: successfully received (8 days)
Country: China -> Australia
2023-09-12 23:16 Queensland Caravonica 4878, has been submitted to【AU Queensland】
2023-09-12 18:55 Queensland Caravonica 4878, outbound delivery【AU Queensland】
2023-09-12 02:23 Caravonica, express delivery processing center [AU Queensland Caravonica]
2023-09-11 10:44 Queensland, the shipment leaves the processing center [AU Queensland Queensland]
2023-09-10 23:00 Queensland, express shipment arrives at the processing center [AU Queensland Queensland]
2023-09-10 03:07 SYD DISTRIBUTION CENTER, the shipment leaves the processing center [AU Queensland]
2023-09-09 13:18 SYD DISTRIBUTION CENTER, express delivery processing center [AU Queensland]
2023-09-09 02:22 SYD International Airport, arriving at【SYD International Airport】
2023-09-07 22:06 HK International Airport, depart【HK International Airport】
2023-09-06 19:10 Hong Kong, express shipment arrives at processing center [Hong Kong]
2023-09-06 09:40 Dongguan City, the express shipment leaves the processing center [Dongguan City]
2023-09-05 16:21 Dongguan City, Express Shipment Arrival Processing Center [Dongguan City]
2023-09-05 11:25 Dongguan City, the email has left [International Sales Department directly under Dongguan International Company] and is being sent to [Guangshang Center]
2023-09-05 11:23 Dongguan City, the mail has been sorted at [International Sales Department directly under Dongguan International Company] and is ready to be sent out
2023-09-05 10:58 Dongguan City, China Post has received the mail
2023-09-05 10:58 Dongguan City, Customer Handover

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