Hi Yang,

It's not normal. It has been returned back to China in January. You need to contact the seller or open a dispute to get refund.

Number: UE837289596CN
Package status: Expired
Country: China -> United States
2020-01-01 15:42, Shanghai, delivered to air transport
2020-01-01 15:42, Shanghai, delivered to air transport
2019-12-14 22:22, U.S., Arrival at The U.S. Secondary Processing Center
2019-12-14 22:22, United States, Arrival abroad
2019-12-14 16:22, San Francisco, reached the place of arrival
2019-12-01 13:52, Shanghai, planning to deliver air transport
2019-11-30 15:18, Shanghai, "International Mail Processing Center" has been exported directly sealed
2019-11-29 16:13, Shanghai, leaving the "Post and Canton Bureau of International Small Package Business Collection Point", the next stop "Shanghai International"
2019-11-29 13:50, Shanghai, "Post Canton Bureau of International Small Package Business Collection Point" has received

my parcel from Canada mailed Dec 13 2019 and arrived in China Feb 2 2020 and Feb 14 2020 was the last update and it is enroute to Australia it seems to be stuck tracking no. CC233267435CA any answer would help

Tracking CC233267435CA find my parcel you have a terrible postal service and try and improve your service just find my parcel and send it on to Australia I see others complaining too do your job and find it and get it moving poor service