Parcel not delivered to me

Asked by Annette | 3/11/2025 4:24:24 PM

You delivered my parcel on the 8/3 25 but it wasn’t to me where did you deliver it to

You may get the answer from the following articles:

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 3/11/2025 11:08:59 PM Reply

Hi Annette,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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