I had a package being delivered and I kept checking the tracking number on it because it was already later than it claimed it was gonna take. Then it claimed it had been delivered but it was not and I know this to be true because I was home all day and my dog would have let me know if someone was here. And before you say to do all of the other things to check…yes I talked to my neighbors, I’ve talked to my Postal Service, and I’m getting a refund from the company for my item but they said they do not refund the shipping…I should not have to pay $12.99 for shipping when nothing was shipped to me!!

I have a couple of packages marked under China post that are claimed to have been delivered yet nothing was delivered. I contacted China post by ermail no reply. I contacted the business by email no reply. It mentioned China post to USPS no record found from my local post office of such tracking number that exist. No one responds: so how do we communicate with China post to confirm or to investigate? Here are the two tracking numbers: AG679502983CN & AG679210367CN it says it was delivered sucessfully? Where, When, to Whom?

AT062053595CN
In the tracking update my parcel shows as described but I have not received it.