Parcel not delivered

Asked by Marc akhle | 9/28/2020 1:23:02 AM

Dear Sir/Madam,
I have ordered an online package on 6 July 2020 July and it has not reached the destination yet. According to the tracker it says : “CHINA, BEIJING, Item departed to final destination on 17/72020” . This is the tracking number RE106351161CN.
I would kindly like to know why I havent received my item yet, and why there is no update on the tracker since that date.
Thank you.
Marc

You may get the answer from the following articles:

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 9/28/2020 7:53:57 PM Reply

Hi Marc akhle,

It couldn't pass the check and is on the way back to the seller now. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Related Questions

Need to know which delivery company delivered my parcel (3 replies)

AT107663885CN is my tracking number. 17Track said my parcel was delivered, it wasn't. I live in an apartment, there is no where to leave, any parcel. I get parcels delivered, they either call, or leave a delivery notice. Nothing was left, no neighbors who delivered my parcel. Thank you MaryAnn Zamko

Parcel delivered but not to me to another country (4 replies)

Hi my tracking number I've just received LP136351324CN is telling me parcel is delivered, but it has not been delivered to me I am in the UK and this parcel has been delivered to someone in China can someone help me with this please

Lost parcel not delivered (1 reply)

Checked with company about my parcel they say it’s delivered gone on your site order number DU9100459889YM says delivered but it had not I have cctv front back and door to my property and no parcel arrived