Parcel not delivered

Asked by SHG | 9/5/2024 4:35:33 AM

Hello,
The tracking number AM460665919CN indicates that the parcel was delivered but it's not been. I was on holiday. It shows as being signed for but there was no one at the address and it is a very large parcel.
Any idea where it is?

You may get the answer from the following articles:

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

How long does it take to ship via China Post?

2 Answer(s)

Rolando Lopez | 9/5/2024 8:52:52 AM Reply

My package was not delivered to my home.

Daisy | 9/10/2024 1:45:12 AM Reply

Hi SHG,

You need to contact the seller to ask for the new tracking number in UK. Then, use the number to check with Royal Mail about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Related Questions

Need to know which delivery company delivered my parcel (3 replies)

AT107663885CN is my tracking number. 17Track said my parcel was delivered, it wasn't. I live in an apartment, there is no where to leave, any parcel. I get parcels delivered, they either call, or leave a delivery notice. Nothing was left, no neighbors who delivered my parcel. Thank you MaryAnn Zamko

Parcel delivered but not to me to another country (4 replies)

Hi my tracking number I've just received LP136351324CN is telling me parcel is delivered, but it has not been delivered to me I am in the UK and this parcel has been delivered to someone in China can someone help me with this please

Lost parcel not delivered (1 reply)

Checked with company about my parcel they say it’s delivered gone on your site order number DU9100459889YM says delivered but it had not I have cctv front back and door to my property and no parcel arrived