Parcel not delivered
Asked by Vilma |
0
Dear Sirs,
I have been tracking my order - AM346142649CN
On the website it's written that it has been delivered to my home on 22 May - this didn't happen. I didn't get my order. Therefore, I would like you to solve this problem as soon as possible as the order was already paid.
I really hope that you find a proper solution ASAP.
Yours faithfully,
Vilma Serrano
I have been tracking my order - AM346142649CN
On the website it's written that it has been delivered to my home on 22 May - this didn't happen. I didn't get my order. Therefore, I would like you to solve this problem as soon as possible as the order was already paid.
I really hope that you find a proper solution ASAP.
Yours faithfully,
Vilma Serrano
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1 Answer(s)
According to the tracking information, AM346142649CN was delivered on May 22. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.