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Parcel not delivered

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Hi. Ref BLGJ0000218290YQ

On the tracking info it says delivered but I have not received it. I have contacted seller and he says the tracking says delivered and to check the U.K. post office. But the tracking number in the post office is not recognised. Can I get a signature and delivery addresx

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1 Answer(s)

user
Hi Tony batt,

If you don't get it, you need to contact the seller to ask for the new tracking number in UK. Then, use the number to check with Royal Mail about the address they delivered to.

Order number: BLGJ0000218290YQ
Package status: successfully received (31 days)
Country: China -> United Kingdom
2023-10-07 13:15 United Kingdom, Delivered
2023-10-06 10:38 United Kingdom, Arrive at the sorting and distribution center
2023-10-03 10:20 United Kingdom, Arriving at the mail processing center
2023-09-28 11:00 United Kingdom, Customs clearance completed
2023-09-25 10:59 United Kingdom, Customs clearance is in progress
2023-09-21 13:29 United Kingdom, Arriving at the destination country
2023-09-17 11:58 Hong Kong, leaving the terminal, the airline departs
2023-09-14 10:47 Hong Kong, arriving at the terminal
2023-09-11 10:55 GUANGZHOU, Guangzhou City, express shipment leaves processing center [Guangzhou City]
2023-09-09 13:43 GUANGZHOU, Guangzhou City, express arrival processing center [Guangzhou City]
2023-09-07 14:46 Guangzhou, Item outbound in sorting center.
2023-09-07 11:39 Guangzhou, Item inbound in sorting center.

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