Parcel not delivered

Asked by Antonio.savaiano | 4/4/2022 2:16:37 AM

AQ848558033CN The package is delivered but I have not received any package. I would like to know to which address it is delivered

You may get the answer from the following articles:

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 4/10/2022 8:54:34 PM Reply

Hi Antonio savaiano,

Sorry, you need to contact the seller to check it for you. It should be delivered to the address the seller provided to China Post. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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