Parcel not delivered

Asked by Brooke | 3/14/2022 2:53:38 PM

My parcel was delivered to a wrong city, two hours away. Canada Post will not help and the sender is not answering my messages. I am supposed to reach out to China Post and have no way of doing that. It wasnt a cheap parcel and I am extremely frustrated. Can someone please help?

You may get the answer from the following articles:

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 3/14/2022 6:29:49 PM Reply

Hi Brooke,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Related Questions

Need to know which delivery company delivered my parcel (0 reply)

AT107663885CN is my tracking number. 17Track said my parcel was delivered, it wasn't. I live in an apartment, there is no where to leave, any parcel. I get parcels delivered, they either call, or leave a delivery notice. Nothing was left, no neighbors who delivered my parcel. Thank you MaryAnn Zamko

Parcel delivered but not to me to another country (4 replies)

Hi my tracking number I've just received LP136351324CN is telling me parcel is delivered, but it has not been delivered to me I am in the UK and this parcel has been delivered to someone in China can someone help me with this please

Lost parcel not delivered (1 reply)

Checked with company about my parcel they say it’s delivered gone on your site order number DU9100459889YM says delivered but it had not I have cctv front back and door to my property and no parcel arrived