parcel not arrive after 4 weeks

Asked by cecil | 11/28/2016 1:14:16 PM

Hi there,

I'm not sure if this is EMS or China Post so have listed under both.

I was wondering if anyone could help with LX204282421CN

There hasn't been any update since the 6/11 and it's starting to worry me a little.its comeing to NZ.

Thanks for your help!

You may get the answer from the following articles:

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

Why is my package stuck in transit for so long?

3 Answer(s)

Sally | 11/28/2016 5:40:56 PM Reply

Hi cecil,

It's sent by using ePacket. In most cases, it should reach you within 15 working days. Now, it has already 15 working days passed. I think it will reach you in this week. Just wait patiently for some more days. I'll inform you here once it's in your country.

cecil | 11/30/2016 8:32:34 PM Reply

LX204282421CN Hi,can u pls tell me where my parce is.u told me u will let me know in 2 days now is 2 day.not happy at all.take to long for this parcel to arrive.

Admin | 12/6/2016 5:36:55 PM Reply

Hi cecil,

It has been 23 working days that you still couldn't receive the parcel. It's not normal. Who sent this parcel to you? Is it an order online? Better contact the sender to let him know this. He should contact China EMS to ask what happened to it by calling 11183.

Related Questions

Parcel Not arrived on time (4 replies)

Hi,

I have sent a parcel to arrive to Romania within 2 weeks. I have paid an extra fee so it would arrive not longer than within 2 weeks.i have send it on 23 rd november, and today already 16th of december. The tracking number of my parcel is CP316363227CN.
When i am trying to track it it says it left Beijing terminal on 29th november, and this is the last info i have.
Can you help me with some more info?
Thank you very much

Where is my parcel? (1 reply)

Hi.
I have a parcel currently in your system and was looking for an update.
I ordered the parcel over 3 weeks ago and was told it would arrive within those 3 weeks.
The current status of my parcel is ‘Shipment leaves processing center ’ this was updated 8 days ago and I’ve had nothing at all since. The seller doesn’t seem to understand what I am asking him and as told me multiple different (clearly made up) locations for where my parcel is.
Could you please inform me of where exactly my parcel is and how long roughly until it arrives at my door.
The parcel number is : AT017120665CN

No update in 2 weeks (1 reply)

I ordered an item over 2 weeks ago now from China to the UK - it was dispatched by seller very quickly but has been stuck at your processing department for nearly 2 weeks now (no update on tracking since 2nd March!) please can you advise is my parcel lost?? Or is this normal for it to take so long? I’m concerned it’s just stuck in one place. I expected it to arrive to me within 2 weeks, not for it to still be stuck in China!!!!! Track number: AT330551606CN

Status of my parcel doesn’t change for 3 weeks (1 reply)

No Update on Tracking for over 2 weeks (2 replies)

RV416096081CN Pakage is transit for more than 3 weeks (3 replies)

Where is my parcel now? (1 reply)

When I will receive my parcel? (1 reply)