Parcel marked delivered, but not here -- how to find adressee?

Asked by Jens-Eike | 4/22/2021 4:12:33 PM

LX278557812CN
Dear China Post Team,

tracking says that my parcel was delivered-- but it is not here, postman hasn't seen anything. Is there any way to find out the address it was shipped to? To be honest, i don't trust the seller anymore... Xie xie, Jens

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1 Answer(s)

Daisy | 4/24/2021 1:56:33 AM Reply

Hi Jens-Eike,

Sorry, we couldn't know the address it was shipped to. Only the seller could provide you with the shipping details of the package. You can open a dispute to get refund if you don't get it.

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